Question 1

What is EnjoyVIP?

Accepted Answer

EnjoyVIP is an independent concierge for VIP boxes and sports hospitality based in Madrid, operating since 2021. It covers tennis at the Mutua Madrid Open, football at the Santiago Bernabéu and the Riyadh Air Metropolitano, and Formula 1 at MADRING and other Grands Prix. Every proposal is tailor-made, on request and with no obligation.

Question 2

Is EnjoyVIP reliable, and how does it work?

Accepted Answer

EnjoyVIP is an independent sports hospitality concierge based in Madrid, operating since 2021, and it is upfront about its role: it is not the sales channel of any club, tournament or circuit. It works consultatively and publishes no prices: every request via WhatsApp (+34 647 602 901) or hola@enjoyvip.es receives a tailor-made proposal with no obligation.

Question 3

Who officially sells VIP tickets for Madrid's major sporting events?

Accepted Answer

Each major sporting event in Madrid has its own official channel: the Mutua Madrid Open sells direct and through BCD Sports, its official agency; Real Madrid through its Área VIP and SPORTFIVE; Atlético de Madrid through Neptuno Hospitality & Events; and at MADRING, MATCH Hospitality, while Formula 1 sells the F1 Paddock Club. EnjoyVIP is an independent concierge.

Question 4

What is the difference between a VIP ticket and a VIP box?

Accepted Answer

A VIP ticket is an individual seat with access to a shared hospitality lounge, whereas a VIP box is a private space for a group with a minimum headcount. At the Santiago Bernabéu, Real Madrid sets a minimum of 6 guests per box, and at the Riyadh Air Metropolitano private boxes hold 5 to 18 seats.

Question 5

Is a VIP box worth it for corporate client entertainment?

Accepted Answer

A VIP box makes sense for a company that wants to host clients in a private space with catering, and corporate demand is high. In 2023, 70 companies were on the waiting list for a box at the Mutua Madrid Open, according to El Independiente, and Atlético de Madrid's corporate boxes are sold out for the 2026/27 season.

Question 6

How much does a VIP ticket or a VIP box cost in Madrid?

Accepted Answer

The cost of a VIP ticket or VIP box in Madrid is not fixed: it depends on the event, the session or opponent, the area or hospitality level, the number of guests and how far ahead you book. EnjoyVIP publishes no prices and prepares a tailor-made proposal on request, with no obligation, via WhatsApp (+34 647 602 901) or hola@enjoyvip.es.

Question 7

Can VIP tickets be exchanged or refunded?

Accepted Answer

VIP tickets for Madrid's major events generally cannot be exchanged or refunded: the Mutua Madrid Open's sale conditions rule out changes and refunds, Real Madrid's Área VIP applies the same policy and MATCH Hospitality packages for the Madrid Grand Prix are non-cancellable. At the Riyadh Air Metropolitano, VIP tickets are not named and can be passed on to someone else.

Question 8

What is the best way to get a VIP box at the Mutua Madrid Open?

Accepted Answer

The best way to get a VIP box at the Mutua Madrid Open is to apply well in advance to the tournament, through the enquiry form on its VIP boxes page, or to BCD Sports, its official agency, because boxes are corporate contracts with a waiting list. EnjoyVIP, an independent concierge, reviews each request and prepares a tailor-made, no-obligation proposal.

Question 9

When is the Mutua Madrid Open 2027 and how long does it last?

Accepted Answer

The Mutua Madrid Open 2027 runs from 19 April to 2 May 2027 at the Caja Mágica in Madrid: two weeks of day and night sessions. According to the official sale conditions, the venue's box office opens on 5 April 2027 and every session requires its own ticket.

Question 10

Where can I buy Madrid Open hospitality tickets?

Accepted Answer

Madrid Open hospitality tickets are sold by the Mutua Madrid Open itself, at mutuamadridopen.com, and through BCD Sports, which renewed as the tournament's official agency in April 2026 and handles VIP packages and corporate hospitality programmes. The official products are VIP Boxes, the VIP Club, Platinum Seats, Sky Seats and Premium Seats. EnjoyVIP is an independent concierge.

Question 11

What does a VIP box at the Mutua Madrid Open include?

Accepted Answer

A VIP box at the Mutua Madrid Open offers, according to the tournament, a privileged position inside the Manolo Santana Centre Court and access to the VIP Club, which the organiser describes as the largest networking hub in Spain, with food from five continents prepared in front of guests by DO&CO. The official page publishes no capacities or prices.

Question 12

What is the Mutua Madrid Open VIP Club?

Accepted Answer

The Mutua Madrid Open VIP Club is the hospitality area linked to the tournament's boxes at the Caja Mágica, catered by DO&CO. El Independiente described it in 2023 as a 6,000 m² space open until 2 am, and the tournament presents it as the largest networking hub in Spain.

Question 13

How many people fit in a Mutua Madrid Open VIP box?

Accepted Answer

The Mutua Madrid Open does not publish an official capacity for its boxes; one public reference is El Independiente, which in 2023 reported boxes for 5, 6 and 7 people. For groups of other sizes, EnjoyVIP reviews the request and prepares a tailor-made proposal, on request and with no obligation.

Question 14

What are Platinum Seats at the Mutua Madrid Open?

Accepted Answer

Platinum Seats at the Mutua Madrid Open are the first two rows on the East side of the Manolo Santana Centre Court, with access to the VIP Platinum lounge by the lake. They are sold per session, with wristbands collected between the Manolo Santana and Stadium 3; in 2027 they will serve over 380 guests a day across 19 sessions.

Question 15

What are Sky Seats at the Mutua Madrid Open?

Accepted Answer

Sky Seats at the Mutua Madrid Open are the last two rows of level A on the East side of the Manolo Santana Centre Court, with access to the “Sky”, an exclusive dining and networking space. According to the tournament, they also include entry to Manolo Santana Stadium, Stadium 3 and the Tennis Garden, and are sold per session.

Question 16

What do Premium Seats at the Mutua Madrid Open include?

Accepted Answer

Premium Seats at the Mutua Madrid Open include, according to the tournament's official FAQ, access to the Manolo Santana Stadium Premium Area, Stadium 3 and the Tennis Garden. They are sold per session with no refunds and are an individual seat; a VIP box, by contrast, is a corporate contract that includes VIP Club access.

Question 17

Which Mutua Madrid Open VIP option is best: a box, Platinum Seats, Sky Seats or Premium Seats?

Accepted Answer

At the Mutua Madrid Open the choice depends on your group: Platinum, Sky and Premium Seats are individual seats sold per session, the first two with their own dining space, while a VIP box is a private space contracted by companies, with access to the DO&CO VIP Club. To host several clients together, the natural format is the box.

Question 18

How do Mutua Madrid Open session tickets work?

Accepted Answer

At the Mutua Madrid Open each ticket is valid for one session: there are day and night sessions, and a day with two sessions requires two tickets. According to the sale conditions of the organiser, Madrid Trophy Promotion S.L., online sales run around the clock until the day before each session, with no exchanges or refunds.

Question 19

Are there any VIP boxes left for the Mutua Madrid Open 2027?

Accepted Answer

Mutua Madrid Open boxes have a waiting list: in April 2026 tournament CEO Gerard Tsobanian said the event was very full in terms of boxes and ruled out adding more despite demand, while the new stadium planned for 2028 targets the general public. EnjoyVIP reviews every 2027 request and replies with a tailor-made proposal.

Question 20

How much does a VIP box at the Mutua Madrid Open cost?

Accepted Answer

The price of a VIP box at the Mutua Madrid Open is not public: the tournament's official VIP boxes page lists no rates and only offers an enquiry form. The amount depends on the session, the number of sessions, the guests and any added services, so EnjoyVIP prepares a tailor-made proposal on request, with no obligation.

Question 21

Why does the Mutua Madrid Open have so many VIP boxes?

Accepted Answer

The Mutua Madrid Open has the highest proportion of VIP boxes on the entire Masters 1000 circuit, according to El Debate (24 April 2026), and those boxes are contracted by companies for corporate hospitality. The same article examined why boxes looked empty during some sessions of the 2026 edition.

Question 22

How many people attend the Mutua Madrid Open?

Accepted Answer

The Mutua Madrid Open drew 381,194 spectators at its 2026 edition, held from 20 April to 3 May, a record attendance according to Punto de Break (4 May 2026). The 2027 edition runs from 19 April to 2 May at the Caja Mágica in Madrid, with day and night sessions.

Question 23

Where can I buy Bernabéu VIP tickets?

Accepted Answer

Bernabéu VIP tickets are sold by Real Madrid, through the Área VIP section of realmadrid.com with mobile tickets, and by SPORTFIVE, which on 24 September 2026 renewed as the club's authorised VIP Tickets Partner for LaLiga and the Champions League. EnjoyVIP is an independent concierge that prepares tailor-made proposals on request.

Question 24

Where can I buy VIP tickets for the Metropolitano?

Accepted Answer

VIP tickets for the Riyadh Air Metropolitano are sold by Neptuno Hospitality & Events, Atlético de Madrid's official hospitality brand, at neptunopremium.com, which lists the 2026/27 matches with a buy or notify-me option. The club also lists its authorised agencies. EnjoyVIP is an independent concierge that prepares tailor-made proposals on request.

Question 25

What do Real Madrid VIP tickets include?

Accepted Answer

Real Madrid VIP tickets, sold by the club as Matchday Hospitality, include a seat at the Santiago Bernabéu and access to a hospitality lounge with gourmet catering, hostesses and a cloakroom. Spaces include Espacio La Salle, Bernabéu Market, NH Collection Eurobuilding, Restaurante José Luis, Restaurante 80º and VIP Main Stand. They are sold per match, with no exchanges or refunds.

Question 26

What is a VIP box at the Santiago Bernabéu?

Accepted Answer

A VIP box at the Santiago Bernabéu is a private space within Real Madrid's Área VIP-Corporate Hospitality, with a minimum of 6 guests and exclusive catering from 90 minutes before kick-off until 30 minutes after the match. The club sells them by season in three tiers, 1st, 2nd and 3rd Tier Boxes, spread across the stadium.

Question 27

How many boxes does the Santiago Bernabéu have?

Accepted Answer

The Santiago Bernabéu has 245 executive suites after its redevelopment, according to its Wikipedia entry, which cites Real Madrid data. The stadium reopened on 23 December 2023 and holds 83,186 spectators. Real Madrid's VIP boxes require a minimum of 6 guests and are spread across three tiers.

Question 28

What time does hospitality open at the Bernabéu?

Accepted Answer

Hospitality at the Santiago Bernabéu opens according to format: in VIP boxes, catering starts 90 minutes before kick-off and ends 30 minutes after the match, with variations by location. Matchday Premium lounges open 2.5 hours before and close 30 minutes before kick-off, and the club's VIP office opens 3 hours before.

Question 29

Is there a dress code in the Bernabéu VIP area?

Accepted Answer

The Santiago Bernabéu VIP area has a recommended dress code: Real Madrid advises against Bermuda shorts, shorts, sleeveless tops and open footwear, as well as the rival team's colours. At the Riyadh Air Metropolitano, by contrast, the dress code is not compulsory except in the Presidential Box.

Question 30

Is the Sky Bernabéu open?

Accepted Answer

The opening of the Sky Bernabéu had not been confirmed as of May 2026: its operator, Anastia Gourmet, entered insolvency proceedings and a commercial court approved a deal returning the Sky Bar to Real Madrid, according to StadiumDB (25 May 2026). It is a space of about 199 seats on the stadium's highest ring.

Question 31

What is a VIP box at the Riyadh Air Metropolitano?

Accepted Answer

A VIP box at the Riyadh Air Metropolitano is a private space for 5 to 18 guests in the North or South end or the East or West stand, reached by private lifts, with waiters, hostesses and a gastronomic menu served in the box. It is sold by Neptuno Hospitality & Events, Atlético de Madrid's official VIP brand.

Question 32

Are any corporate boxes left at the Metropolitano for the 2026/27 season?

Accepted Answer

No corporate boxes are left at the Riyadh Air Metropolitano for 2026/27: Atlético de Madrid announced that all private boxes and corporate VIP boxes are fully taken and that only the last individual VIP seats remain. Neptuno's alternatives are per-match VIP tickets, the 10-Match Pack and the VIP Pre-Match Experience.

Question 33

What does the Atlético de Madrid VIP season ticket include?

Accepted Answer

The Atlético de Madrid VIP season ticket covers LaLiga, Copa del Rey and Champions League matches at the Riyadh Air Metropolitano, catering from 90 minutes before kick-off, at half-time and up to 45 minutes after, a cloakroom and priority access to club events. It is managed by Neptuno Hospitality & Events, whose 2026/27 campaign opened with a waiting list.

Question 34

How early can I enter the Metropolitano VIP areas, and are the tickets named?

Accepted Answer

At the Riyadh Air Metropolitano, VIP areas open 75 minutes before kick-off, according to the official FAQ of Neptuno Hospitality & Events. VIP tickets are not named, so they can be given as gifts; children need their own ticket and kick-off times are confirmed about 15 days before the match.

Question 35

What VIP areas does the Riyadh Air Metropolitano have?

Accepted Answer

The Riyadh Air Metropolitano has named VIP areas: Club Movistar, Sala VIP 1903, Club Mahou, Club Red Bull, Club Ramón Bilbao, Sala VIP Retiro, Sala VIP Manzanares, VIP Boxes, the Presidential Box and the Tunnel Club by Riyadh Air, which overlooks the players walking from the dressing room to the pitch, according to Neptuno.

Question 36

How much does a VIP box at the Bernabéu cost?

Accepted Answer

The price of a VIP box at the Santiago Bernabéu is not public: Real Madrid sells its season boxes through its Área VIP. The amount depends on whether you want a season or a single match, the box tier or lounge, the number of guests and how far ahead you book; EnjoyVIP prepares a tailor-made proposal on request.

Question 37

Can I hire a box at the Bernabéu for a single match?

Accepted Answer

Real Madrid sells its VIP boxes by season, and for a single match the club's format is Matchday Hospitality, with a seat and a shared hospitality lounge. For corporate events, the club also hires out the Santiago Bernabéu's Palco de Honor: about 876 m², with room for 550 guests at a cocktail or 300 at a banquet.

Question 38

How do I get hospitality for the Madrid Grand Prix?

Accepted Answer

Madrid Grand Prix hospitality comes through two official channels: MADRING's Official Hospitality, sold by MATCH Hospitality at hospitality.madring.com and already on sale for 2027, and the F1 Paddock Club, sold by Formula 1 and on a waitlist as of October 2026. EnjoyVIP, an independent concierge, prepares tailor-made proposals.

Question 39

What is the F1 Paddock Club?

Accepted Answer

The F1 Paddock Club is Formula 1's own hospitality programme, located above the team garages. At the Madrid Grand Prix it occupies the upper floors of MADRING's Pit Building, a three-storey building with 14 garages, according to MADRING (17 December 2025). It usually includes pit lane walks and paddock access.

Question 40

When is the Madrid Formula 1 Grand Prix in 2027?

Accepted Answer

The Madrid Formula 1 Grand Prix takes place from 10 to 12 September 2027 at MADRING, the circuit at the IFEMA exhibition grounds, under the official name FORMULA 1 LENOVO GRAN PREMIO DE ESPAÑA 2027. MADRING confirmed the date on 18 September 2026; the race follows straight after the Italian Grand Prix at Monza.

Question 41

How do I get to MADRING, and is there parking?

Accepted Answer

MADRING is best reached by public transport, as the official website states that no parking is available on site at Avenida del Partenón 5, next to IFEMA and Valdebebas. Options include Metro Line 8 (Feria de Madrid and Mar de Cristal, linked to Airport T4), Line 4 and Cercanías C-1 to Valdebebas, plus taxi and ride-hailing zones.

Question 42

What is Club 91 at the Madrid Grand Prix?

Accepted Answer

Club 91 is the Madrid Grand Prix Official Hospitality lounge on the main straight and Turn 1, set over two floors above the pit lane and the grid, and run by MATCH Hospitality. It offers menus by Michelin-starred chefs, Moët & Chandon champagne, live music, interviews with legends, simulators and a Saturday rooftop party.

Question 43

What hospitality levels are there at the Madrid Grand Prix 2027?

Accepted Answer

MATCH Hospitality's package comparison lists five Official Hospitality levels for the Madrid Grand Prix 2027: Club 91 (Michelin-starred chefs), La Azotea (Madrid bars and DJs), Ignition Club (fine dining and simulators), Traction Club (gourmet tapas, jazz and live cooking) and La Terminal (food trucks and gaming). Every package includes a race ticket.

Question 44

What is the difference between the F1 Paddock Club and MATCH hospitality at MADRING?

Accepted Answer

The F1 Paddock Club is sold by Formula 1 at ticketing.formula1.com and sits above the team garages, whereas MADRING's Official Hospitality is run by MATCH Hospitality in lounges around the circuit, such as Club 91, La Azotea and La Terminal. For 2027, Formula 1's own page lists both products separately and keeps the Paddock Club on a waitlist.

Question 45

Are there private boxes for companies at the Madrid Grand Prix?

Accepted Answer

The Madrid Grand Prix offers private corporate boxes through MATCH Hospitality: Club 91 boxes for up to 60 guests, plus one for 100, 30-person Boxes facing the finish line and the garages, and 40-person Traction Suites, according to Motor16 (October 2025). EnjoyVIP prepares tailor-made corporate proposals, on request and with no obligation.

Question 46

Can Madrid Grand Prix hospitality be cancelled?

Accepted Answer

Madrid Grand Prix Official Hospitality packages are non-cancellable, according to MATCH Hospitality's official FAQ. The same FAQ states that every package includes a race ticket, that children under 2 enter free, that lounges open roughly from 9 am to 7 pm and that there is no parking on site.

Question 47

How much does the Paddock Club at the Madrid Grand Prix cost?

Accepted Answer

The price of the F1 Paddock Club at the Madrid Grand Prix 2027 had not been published by any official channel as of 18 October 2026: Formula 1's page showed a waitlist and said packages would be announced soon. The amount will depend on days, guests and services; EnjoyVIP prepares a tailor-made proposal on request.

Question 48

How many people attended the Madrid Grand Prix in 2026?

Accepted Answer

The first Madrid Grand Prix, in September 2026, recorded 352,618 attendances over three days, with 38,879 hospitality entries and 15,000 F1 Paddock Club entries, according to MADRING's press release of 17 September 2026. Eight out of ten fans reached MADRING by public transport.

Question 49

Is there a Formula 1 Grand Prix in Barcelona in 2027?

Accepted Answer

There is no Formula 1 race in Barcelona in 2027: the Barcelona-Catalunya Grand Prix alternates with Spa under a contract running to 2032, with Barcelona hosting in 2026, 2028, 2030 and 2032, according to Sportcal (16 February 2026). In 2027 Spain's Grand Prix is held in Madrid, at MADRING, from 10 to 12 September.

Question 50

How do I get hospitality for the Monaco Grand Prix 2027?

Accepted Answer

Monaco Grand Prix 2027 hospitality, for the 4 to 6 June weekend, is sold by Formula 1 at ticketing.formula1.com: F1 Paddock Club, F1 La Terrasse with Gordon Ramsay and Paddock Club Yacht, all on a waitlist as of October 2026. EnjoyVIP, an independent concierge, also prepares tailor-made proposals for other Grands Prix.

VIP boxes and VIP tickets in Madrid: questions and answers

VIP tickets, boxes and EnjoyVIP