Updated 18 October 2026
A VIP ticket for a sports event in Madrid is a seat plus access to a shared hospitality lounge with catering. A VIP box is a private space for a group with a minimum headcount, and a premium seat puts the view first. EnjoyVIP, an independent English-speaking concierge, arranges all three through a bespoke proposal, with no published prices.
VIP ticket, VIP box or premium seat?
If you know American club seats and suites, or British corporate hospitality, Madrid will feel familiar, but every organiser uses its own vocabulary. Three formats cover most of what you will be offered:
| Criterion | VIP ticket | VIP box | Premium seat |
|---|---|---|---|
| What it is | One seat plus a shared VIP lounge with catering | A private space for a group, with a minimum headcount | A better-located seat with access to a space set by the organiser |
| Privacy | Shared lounge | Private | Shared |
| Best for | Couples and individual guests | Companies and client groups | Fans who put the view first |
| Madrid example | Real Madrid Matchday VIP · Neptuno VIP tickets | Bernabéu boxes (minimum 6) · Metropolitano boxes (5–18 seats) · Madrid Open VIP Boxes | Madrid Open Premium Seats |
Official glossary by venue
The organiser's own name for each product is the quickest way to know what you are buying:
| Venue | Official term | What it means |
|---|---|---|
| Mutua Madrid Open Caja Mágica | VIP Boxes (Palcos) | A privileged position inside the Manolo Santana Centre Court, contracted by companies and linked to the VIP Club. |
| VIP Club | The hospitality hub of the boxes, with food from five continents prepared in front of guests by DO&CO. | |
| Platinum Seats | First two rows on the East side of the Manolo Santana, with the VIP Platinum lounge. | |
| Sky Seats | Last two rows on the East side, level A, with access to the “Sky” dining and networking space. | |
| Premium Seats | Access to the Espacio Premium of the Manolo Santana, Stadium 3 and the Tennis Garden. | |
| Real Madrid Santiago Bernabéu | Área VIP-Corporate Hospitality | The club's official name for its VIP area. |
| Matchday VIP | Single-match VIP ticket with gourmet catering, hostess service and cloakroom. | |
| VIP Boxes | Minimum of 6 guests; catering from 90 minutes before to 30 minutes after the match. | |
| Atlético de Madrid Riyadh Air Metropolitano | Neptuno Hospitality & Events | The club's official VIP brand. |
| VIP tickets · VIP season tickets | The season ticket includes catering 90 minutes before, at half-time and up to 45 minutes after. | |
| Private boxes | 5 to 18 seats behind both goals and along both side stands, with waiters and hostesses. | |
| Madrid Grand Prix MADRING | MATCH Official Hospitality | Club 91, La Azotea, Ignition Club, Traction Club and La Terminal, sold by MATCH Hospitality. |
| F1 Paddock Club | Sold by Formula 1 through its own ticketing platform, not by MATCH. |
The 2026/27 calendar
- Mutua Madrid Open: 19 April – 2 May 2027. Caja Mágica, Camino de Perales 23, 28041 Madrid. Day and night sessions, one ticket per session. The 2026 edition drew a record 381,194 spectators (puntodebreak.com, 4 May 2026).
- Madrid Grand Prix: 10–12 September 2027. The FORMULA 1 LENOVO GRAN PREMIO DE ESPAÑA 2027 runs Friday to Sunday at MADRING, IFEMA, five minutes from Barajas airport (madring.com, 18 Sep 2026). There is no parking at the venue.
- Real Madrid and Atlético: all season. LaLiga and Champions League matches at the Santiago Bernabéu (83,186 seats) and the Riyadh Air Metropolitano (70,813). Atlético's VIP FAQ notes that kick-off times are confirmed about 15 days ahead.
Choose your event
Who sells hospitality officially
The Mutua Madrid Open renewed BCD Sports as its official agency for VIP packages and corporate hospitality (13 Apr 2026). At the Bernabéu, SPORTFIVE renewed as Real Madrid's authorised VIP tickets partner (24 Sep 2026). At the Metropolitano, the official VIP brand is Neptuno Hospitality & Events, and the club lists its authorised agencies. At MADRING, MATCH Hospitality is the exclusive official hospitality provider under a 2026–2035 agreement with IFEMA MADRID, while Formula 1 sells the Paddock Club.
Where EnjoyVIP fits: we are an independent concierge, not an official channel of any club, tournament or circuit. We design the experience, source access through each venue's channels and handle everything around it.
How EnjoyVIP works, in English
Whether you are flying in from the US, the UK or elsewhere, you get one English-speaking contact on WhatsApp or email who looks after the whole trip, not just the seat. There is no price list: each proposal is built around a date, a group and a purpose.
- Tell us the plan. Event, preferred date, number of guests and whether it is personal or corporate. No obligation.
- Receive a bespoke proposal. Seat or box options, the hospitality area and extras such as hotel, airport transfers and dinner reservations.
- Confirm and enjoy. One point of contact and discreet, one-to-one service throughout.
Which VIP option fits your trip?
Tell us the event, the date and your group size, and we will reply with a bespoke proposal. Prefer email? hola@enjoyvip.es
Enquire on WhatsAppVIP tickets in Madrid: FAQ
What does a VIP ticket include in Madrid?
A seat plus access to a hospitality lounge with catering. Real Madrid's Matchday VIP adds gourmet catering, hostess service and a cloakroom; at the Madrid Open, Platinum, Sky and Premium Seats each come with their own dining space.
Is a VIP ticket the same as a VIP box?
No. A VIP ticket is individual and the lounge is shared. A box is a private space for a group with a minimum headcount: 6 guests at the Bernabéu and 5 to 18 seats at the Metropolitano, according to each club.
What is the difference between Platinum Seats and Sky Seats?
Both are Madrid Open seats sold per session. Platinum Seats are the first two rows on the East side of the Manolo Santana, with the VIP Platinum lounge; Sky Seats are the last two rows of level A, with the “Sky” dining space.
What is the Madrid Open VIP Club?
The hospitality space linked to the tournament's VIP boxes at the Caja Mágica, where DO&CO prepares food from five continents in front of guests.
When is the Mutua Madrid Open 2027?
From 19 April to 2 May 2027 at the Caja Mágica, Camino de Perales 23, Madrid. There are day and night sessions, and each session needs its own ticket.
When is the Madrid Formula 1 Grand Prix 2027?
From Friday 10 to Sunday 12 September 2027 at MADRING, the IFEMA circuit. There is no parking at the venue: Metro Line 8 (Feria de Madrid) and Cercanías C-1 (Valdebebas) are the main links.
Is the F1 Paddock Club the same as MATCH hospitality?
No. Formula 1 sells the Paddock Club through its own ticketing platform, while MATCH Hospitality runs MADRING's official areas: Club 91, La Azotea, Ignition Club, Traction Club and La Terminal.
Is EnjoyVIP an official ticket seller?
No. EnjoyVIP is an independent concierge, not an official channel of any club, tournament or circuit. We arrange access through each venue's official channels, listed above.
Is there a dress code in Madrid's VIP areas?
At the Bernabéu it is recommended: no shorts, sleeveless tops, open shoes or rival colours. At the Metropolitano it is not mandatory except in the Presidential Box, although sportswear is discouraged.
Can VIP tickets be refunded, changed or gifted?
The Madrid Open and Real Madrid's VIP area accept no exchanges or refunds. Neptuno tickets at the Metropolitano are not nominative, so they can be gifted. We confirm the conditions before you commit.
Does EnjoyVIP publish prices?
No. Each proposal depends on the event, the date, the group size and the level of hospitality, so it is prepared on request, with no obligation.
Sources
- Mutua Madrid Open: ticket sale conditions · VIP boxes · Platinum Seats · Sky Seats · FAQ · BCD Sports (13 Apr 2026) · 2026 attendance.
- Real Madrid: VIP boxes · VIP area FAQ · SPORTFIVE (24 Sep 2026).
- Atlético de Madrid: private boxes · VIP season tickets · Neptuno FAQ · authorised agencies.
- Formula 1 and MADRING: 2027 date (18 Sep 2026) · getting there · MATCH Hospitality FAQ · IFEMA–MATCH (16 Dec 2024) · F1 Paddock Club Madrid.
- Stadium capacities: Wikipedia, Santiago Bernabéu · Metropolitano.